This list includes official hotlines and service contacts, with clear notes to help you use them correctly.
?Emergency Hotlines
| Service |
Number |
Notes |
| Police (公安报警) |
110 |
Nationwide; for criminal cases, public security, urgent safety incidents. |
| Fire (火警) |
119 |
Nationwide; fire emergencies, rescue operations. |
| Medical Emergency (医疗急救) |
120 |
Nationwide; ambulance and urgent medical rescue. |
| Traffic Accident (交通事故报警) |
122 |
Nationwide; report accidents, traffic issues. |
Public Services
| Service |
Number |
Notes |
| Chongqing Public Security Bureau (市公安局总机) |
023-63758200 |
General line. |
| Mayor’s Hotline (市长公开电话) |
023-12345 |
Multi-purpose service hotline for inquiries, complaints, suggestions. |
| Chongqing Meteorological Station (市气象台) |
023-89116111 |
Weather forecasts, disaster warnings. |
? Transportation & Travel
| Service |
Number |
Notes |
| Taxi Dispatch (出租车调度) |
96096 |
Unified call center for taxis across Chongqing. |
| Chongqing Jiangbei Airport (重庆江北机场) |
023-966666 |
24h hotline: flight info, travel inquiries, lost & found. |
| Expressway Rescue (高速公路救援) |
12122 |
Nationwide expressway emergency hotline. |
? Tourism & Consular Services
| Service |
Number |
Notes |
| Tourism Consultation & Complaints (旅游咨询与投诉) |
023-12301 |
National tourism service hotline. |
| Consulate-General of Japan in Chongqing (日本驻重庆总领馆) |
023-63733585 |
Jurisdiction: Chongqing, Sichuan, Yunnan, Guizhou, Shaanxi. |
| Consulate-General of Canada in Chongqing (加拿大驻重庆总领馆) |
023-63738007 |
Jurisdiction: Chongqing, Sichuan, Yunnan, Guizhou. |
? Daily Life & Government Services
| Service |
Number |
Notes |
| Postal Service (邮政客服) |
11185 |
Nationwide; mail inquiries, parcel services. |
| Consumer Complaints (消费者投诉举报) |
12315 |
National hotline for market supervision & consumer rights. |
| Social Security (人力社保咨询) |
12333 |
Nationwide hotline for HR & social insurance. |
| State Grid Electricity (供电服务) |
95598 |
National electricity service hotline. |
| Chongqing Gas Group (燃气服务) |
966777 |
Gas service hotline. |
? Usage Tips
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Emergency Lines (110/119/120/122): Use strictly for urgent situations. Misuse or false reports may lead to legal consequences.
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Government Hotlines: Many services are integrated into 12345 (Mayor’s Hotline), which efficiently forwards your request to the right department.
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Nationwide Numbers: Numbers like 12315 (consumer rights) and 12333 (social security) are valid across China.
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Commercial Services: For private services (e.g., medical transfer, travel agencies), verify licenses and reputation before use.
? Medical Service Notes
? Tourism & Consular Tips
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Choosing Travel Agencies: Make sure the agency is licensed, sign formal contracts, and confirm itinerary and fees.
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Consular Protection Abroad: Chinese citizens can call 12308 (Ministry of Foreign Affairs’ Global Consular Protection Hotline).
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Foreign consulates in Chongqing can be reached at the numbers listed above.
? Postal Codes of Major Chongqing Districts
| District |
Postal Code |
| Yuzhong District (渝中区) |
400010 |
| Jiangbei District (江北区) |
400020 |
| Nan’an District (南岸区) |
400065 |
| Shapingba District (沙坪坝区) |
400047 |
| Jiulongpo District (九龙坡区) |
400084 |
| Dadukou District (大渡口区) |
400080 |
| Yubei District (渝北区) |
401120 |
| Banan District (巴南区) |
401320 |
| Beibei District (北碚区) |
400700 |
| Wanzhou District (万州区) |
404100 |
| Fuling District (涪陵区) |
408100 |
| Yongchuan District (永川区) |
402160 |
| Hechuan District (合川区) |
401520 |
| Jiangjin District (江津区) |
402260 |
For more detailed postal codes (streets, towns), check with your local post office or the China Post website.
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In emergencies, call 110 (police), 119 (fire), 120 (medical), 122 (traffic).
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For general government services, try 12345 (Mayor’s Hotline) first.
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Always double-check credentials for commercial services (e.g., travel agencies, medical transfers).
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Information is subject to change—please use as reference only.